When shopping at the IMC STORES online store, you have the option to choose to register as a premium member for a fee, and all future purchases will be made using the same member account. Becoming a premium member of the brand allows you to receive the latest discount information and updates on new products.

1. Domestic transactions in Taiwan.

    · Seven-day inspection period

Domestic transactions in Taiwan are subject to the regulations of Article 19 of the Taiwan Consumer Protection Act, allowing customers to unconditionally return or exchange goods within seven days from the day after receiving the product. The company covers the return shipping costs. Please return the product with its packaging intact, and upon the company's confirmation of its condition, a refund can be requested.

    · Customized products

IF the product is a custom-made item requested by the consumer, such as clothing or surgical caps, the consumer is required to confirm the size before making a purchase. In the event that the size is not suitable, unfortunately, returns are not possible. If the received product does not match the ordered specifications, it will be remade, and shipping costs will be covered by our Company.

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2. Transactions outside Taiwan or cross-border transactions

    · Shipping Fee

Except for customized products requested by consumers or personal hygiene items that have been unsealed, consumers have the right to request a return Except for customized products requested by consumers or personal hygiene items that have been unsealed, consumers have the right to request a return within seven days from the day after receiving the product. The shipping costs for sending out and returning the product will be borne by the consumer.

When the product falls into the following situations, the Company will bear the cost of returning the product:

    · Items that do not match the order (including, but not limited to, discrepancies in specifications, styles, quantities, etc.).

    · Defective or flawed products (including, but not limited to, quality defects, damage during shipping, etc.)

    · Products that do not match the description on the product page (including, but not limited to, discrepancies in intended use, product functionality, etc.

For other situations not listed above, the shipping costs for sending out and returning the product will be borne by the consumer.

    · Duties

In the case of cross-border transactions, if customs duties are imposed by the customs authorities in the recipient's area during customs clearance, the recipient is responsible for any related duties and fees.

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3. Digital Product Return and Exchange Policy

Digital content products may not be subject to the seven-day inspection period. After delivery of digital products to the consumer, the Company reserves the right to refuse returns. However, if the Company provides incorrect or incomplete content, unreadable files, or other defective digital products due to the company's negligence, the Company must replace or redeliver flawless digital products to the consumer.

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Regulations In accordance with the Personal Data Protection Act, we hereby inform you of the following privacy policy regulations. You are free to choose whether to provide relevant personal data. If you refuse, our company may not be able to carry out the business purposes outlined in this notification, thus unable to provide related services to you.

1.Collection Purposes and Usage Methods

In accordance with the Personal Data Protection Act and relevant regulations, our company collects, processes, utilizes, and may internationally transfer your personal data for the following purposes:

To provide services such as website registration, information requests, newsletter subscriptions, feedback collection, and various consultations. To contact you, conduct marketing activities (including but not limited to advertising, notifications of various products, events, promotions, and special offers), perform consumer and customer management analysis, and execute necessary actions within the scope of business registration items or organizational regulations as defined by the company.

2.Categories of Personal Data Collected:

The personal data collected by our company from you, in accordance with the "specific purposes and categories of personal data" under the Personal Data Protection Act, include but are not limited to the following categories: identification, characteristics, social circumstances, financial details, business information, or others. Examples of such data may include your name, mobile phone number, home and office phone numbers, email address, address, national identification number, gender, date of birth, or any other data that directly or indirectly identifies you as an individual.

3.Recipients, Regions, Duration, and Methods of Personal Data Utilization:

(1) Recipients: The personal data provided by you to our company may be shared within the scope of the collection purposes with related enterprises of our company, other institutions conducting business with our company, agencies with investigative authority as required by law or other government agencies, or other international recipients of personal data not restricted by the central competent authority.

(2) Regions: The locations of the aforementioned recipients and the locations involved in international transfers include but are not limited to the Republic of China (Taiwan).

(3) Duration: This includes the duration of personal data retention for the collection purposes, the retention period specified by relevant laws or contracts, or the retention period necessary for our company to execute business operations.

(4) Methods: Personal data provided by you will be collected, processed, and utilized through automated or non-automated means, including but not limited to written, telephone, SMS, fax, email, internet, paper-based, or other appropriate methods based on the collection purposes and compliant with the current scientific and technological standards.

4.According to Article 3 of the Personal Data Protection Act, you have the following rights regarding your personal data:

Our company, in accordance with the Personal Data Protection Act and relevant regulations, collects, processes, utilizes, and may internationally transfer your personal data for the following purposes:

Providing services such as website registration, information requests, newsletter subscriptions, feedback collection, and various consultations.

Contacting you, conducting marketing activities (including but not limited to advertising, notifications of various products, events, promotions, and special offers), performing consumer and customer management analysis, and executing necessary actions within the scope of business registration items or organizational regulations as defined by the company.

5.Amendment to Notification and Consent Form

The company reserves the right to amend this Privacy Policy Notification and Consent Form at any time, and the amended version will be published on the company's official website. Please check it regularly for updates. If you have any questions, please contact us through the communication methods disclosed on the company's official website, and we will be happy to assist you promptly.

IMC STORES primarily facilitates face-to-face transactions at event venues for its products. If delivery of goods is required, it will be mainly conducted through EZ post delivery services, with shipping fees determined by EZ post's pricing.